In the letter, ' More to brokerage than pushing a button ,' (online at www.AmericanShipper.com/links) the assertions of Jeffrey Coppersmith, president of the National Customs Brokers and Forwarders Association of America, appear to arise from an organization and industry that is coming to realize the world, spurred by advances in technology, may be passing them by. The NCBFAA's position is consistent with its past actions. My observations are that almost every time Customs has prop...