Crowley Maritime Corp. made several changes among the senior management in its shipping and logistics businesses and consolidated its commercial marketing, sales, customer care and pricing activities under single leadership.
Frank Larkin has been promoted to senior vice president and general manager of logistics, and will now, in addition to managing the entire logistics enterprise, oversee U.S. sales, marketing, customer care and pricing for both logistics and liner services, the Jacksonville, Fla.-based company said.
“The consolidation of U.S. commercial activities under single leadership is consistent with our desire to improve the customer experience, simplifying transactions and communications,” said Tom Crowley, chairman, president and chief executive officer, in a statement. “The consolidation also reinforces our belief that customers will gain additional visibility into our full suite of services and benefit from dealing with a single, coordinated customer interface.”
Steve Collar, who is currently managing logistics, has been appointed senior vice president and general manager of Latin America services. In his new role, he will be responsible for stateside and overseas operations as well as foreign commercial activities related to Crowley’s liner cargo transportation between the U.S. and Central America.
John Hourihan, who is currently managing Latin America services, has been appointed senior vice president and general manager of Puerto Rico and Caribbean services. He replaces John Douglass, who will retire Dec. 31 after 25 years with the company. In his new role, Hourihan will be responsible for stateside and overseas operations as well as foreign commercial activities related to Crowley’s liner cargo transportation between the U.S., Puerto Rico, the Bahamas, Eastern Caribbean and Western Caribbean, including Haiti, the Dominican Republic and Cuba.
The new appointments take effect Jan. 1.