Brokers clean up import messes

Columns

Wednesday, September 07, 2011

I am president of a customs house broker that has helped its importing customers for more than 100 years. The ignorance of the August letter ( 'Progress threatens broker industry,' August American Shipper ,pages 2-4 ) of the role of a customs broker knows no bounds. It is our experience that nearly all of our customers rely on our services for the simple fact that they do not have the core competence themselves to manage the customs process. Our customers are too busy tryi...

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