Welcome to American Shipper's 2014 Procure-to-Pay Benchmark Survey. Thank you for participating in our research efforts.
This survey, co-produced with CSCMP and RILA, is designed to accurately capture how shippers and logistics services provider handle three of the crucial elements of global freight transportation: transportation procurement, transportation management, and freight payment.
In years past, we have gathered this information in three stages - one survey for each of the three elements. This year, however, in an attempt to minimize the number of surveys we ask you to take for us, all three elements will be covered in one survey. Therefore, this survey is necessarily longer than previous surveys we've asked you to take. We hope you understand our rationale for the length of this survey and that this method of seeking your opinion is more convenient for you.
The data from this survey will form the basis for three individual reports to be released in 2014 by American Shipper - one for each element of the procure-to-pay process.
Project Scope Defined: Before beginning this benchmarking activity it is important to understand the scope of the subject matter we are addressing. This study pertains strictly to: the transportation procurement function from RFQ through award of contracts; the “blocking and tackling” of international logistics management – planning, order management, tendering and event management; and invoice delivery, validation, approval, payment, and audit.
As this is an attempt to compile a snapshot of how shippers and intermediaries handle transportation procurement, management, and payment, it is better to answer a question that you are unsure of than to leave it blank. Please note that some multiple choice questions in the survey only ask for a single response, while others allow for more than one answer.
Privacy note: All responses are kept private and will only be used in aggregate form. While some detailed information is asked for, it is not required. We do ask that you provide a valid email so that we may provide you with a copy of the completed survey and analysis. Collected email addresses will only be used for this purpose and will not be shared outside of American Shipper.
CLICK HERE TO TAKE THE SURVEY